TD SYNNEX Services | TD SYNNEX Renew
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TD SYNNEX’s device trade in programme

TD SYNNEX Renew takes the complexity out of device trade-in, delivering a better customer experience while enabling resellers, retailers, dealers and operators to uncover more profit.

Device trade-in has long provided benefits to resellers, retailers and mobile operators. It provides a way to maintain a close relationship with customers, while offering more product refresh opportunities, among other benefits.

As they endeavour to maximise their IT budgets, both private and public sector organisations are increasingly looking to realise the value of their old hardware devices. This makes sense, as the average price of a used handset increases, with some models retaining a nice percentage of their value 24 months after launch.

TD SYNNEX Renew is a new tool from global distributor TD SYNNEX that takes the complexity out of device trade-in, delivering a better customer experience while enabling resellers, retailers, dealers and operators to uncover more profit. TD SYNNEX Renew is an online portal that handles the entire device trade-in process, from real-time quoting for a single device – or multiple devices – to order tracking, secure shipping and guaranteed data erasure.

What are the business benefits?


Maximise your IT budget


Free service and free courier collection


The value of the devices can be viewed directly via the portal and you can set the desired margin yourself.


Certified Data Erasure and Environmental Accreditation so you can trade-in with complete confidence


Products included in the programme are multi vendor tablets, phones and Apple laptops


More info in this brochure

Easy sign up & Process

Once signed up, you can use the quotation tool to generate a quote, valid for 30 days; once this quote is accepted by your customer, it’s active and collection of the devices is arranged. The devices will then be inspected and validated by our team, the final quote value will be confirmed and shared with your customer. To proceed, you accept the quote and invoice CMR for the value of the devices.

Step 1

Register for the device trade-in platform


Log in

Step 2

Search your devices


Define the condition

Step 3

Send quote for acceptance to customer

Step 4

Organize a collection / devices Send to Renew


inspect & receive final quote

Step 5

Confirm final quote / devices processed


receive Data wiping Certificate

Step 6

Send invoice to Renew

Do you have a question for us? Contact us!

Do you have a question or remark about this Trade In Service or one of our publications?

Don’t hesitate to contact us through the form.

We are TD SYNNEX Limited and by providing your details you are consenting to us passing those details to our affiliated company, Corporate Mobile Recycling Limited (CMR) to be processed. All your data will be processed in accordance with our Privacy Policy and CMR’s Privacy Policy. Should you wish to withdraw your consent you can do so at any time by emailing

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